> ## Documentation Index
> Fetch the complete documentation index at: https://felix.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common questions about Felix.

## What is Felix?

Felix is a workflow automation platform for legal, insurance, and finance professionals. You describe a process in plain language. Felix asks follow-up questions to fill in the gaps, then builds and runs it as an automated workflow — end to end, without code.

## How is Felix different from Zapier, n8n, or Make?

Node-based automation tools connect pre-built actions in a fixed sequence. They are reusable and consistent, but rigid — when a process involves complexity or edge cases, they break.

Felix generates custom code for each step from your plain-language description. It can handle complex logic, reason across documents, and adapt to edge cases — while still running the same way every time.

|                         | Zapier / n8n / Make      | Felix                                      |
| ----------------------- | ------------------------ | ------------------------------------------ |
| **How steps are built** | Select pre-built actions | Generated from plain-language descriptions |
| **Handles complexity**  | Limited                  | Any logic you can describe                 |
| **Flexibility**         | Rigid                    | Adapts to edge cases                       |
| **Deterministic**       | ✓                        | ✓                                          |
| **Auditable**           | —                        | Full run log for every run                 |
| **Human oversight**     | Not built in             | Human Checkpoints at any step              |

## How is Felix different from AI agents?

AI agents are flexible and capable, but probabilistic — the same input can produce a different output each time. In legal, insurance, and finance, that unpredictability is a problem.

Felix generates code once, then runs it deterministically. AI reasoning is applied only at the steps that need it. The same input always produces the same output, with a complete audit trail.

|                     | Probabilistic agents             | Felix                                   |
| ------------------- | -------------------------------- | --------------------------------------- |
| **Execution**       | AI decisions every run           | Deterministic — same input, same output |
| **Operation**       | Requires prompting or triggering | Runs continuously once built            |
| **Auditability**    | No built-in trail                | Full log of every step and output       |
| **Predictability**  | Variable                         | Consistent                              |
| **Human oversight** | Ad hoc                           | Built-in checkpoints                    |

## Do I need to know how to code?

No. You describe what you want in plain language. Felix generates and runs all the code automatically.

## Can I see the code Felix generates?

Yes. Expand any step to view the underlying TypeScript. See [Code](/docs/workflows/code).

## What happens if a workflow step fails?

Felix logs exactly which step failed and why. You can fix the step and re-run from the point of failure. See [Running](/docs/running/overview).

## Can I run a workflow automatically?

Yes. Workflows can be scheduled hourly, daily, weekly, or on a custom cron schedule. See [Scheduled Runs](/docs/running/scheduled).

## Can I process large volumes of data?

Yes. Batch runs process hundreds or thousands of items in a single run. See [Batch Runs](/docs/running/batch).

## Can I keep a human in the loop?

Yes. Human Checkpoints pause a workflow at any step and wait for approval or input. See [Human Checkpoints](/docs/workflows/human-checkpoints).

## What connectors are available?

31 built-in connectors including Google Workspace, Slack, Notion, Linear, Stripe, GitHub, and leading AI models. Plus custom connectors for any REST API. See [Connectors](/docs/connectors/overview).

## Is my data secure?

All data is encrypted in transit and at rest. Credentials are never exposed in logs or outputs. Every run produces a full audit trail. See [Security](/docs/reference/security).

## What plans are available?

Individual (\$20/month) and Business (custom). See [Pricing](/docs/pricing/credits).