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Felix is built for industries where data security and process auditability are non-negotiable.

Data encryption

All data processed by Felix is encrypted in transit and at rest.
  • In transit — all communication between Felix and external services uses TLS
  • At rest — connector credentials and workflow data are encrypted using AES encryption

Connector credentials

Felix stores connector credentials with the following controls:
  • Encrypted at rest using AES encryption
  • Never exposed in logs, outputs, or the code view
  • Only accessed when a workflow step requires them
  • OAuth tokens are automatically refreshed before expiry
  • Access can be revoked at any time from Settings → Connectors

Audit trail

Every workflow run produces a full audit log. For each step you can see what input the step received, what it did, what output it produced, when it ran, how long it took, and who triggered the run. Run logs are retained in your workflow’s run history and cannot be edited or deleted. Every automated decision Felix executes is traceable.

Human Checkpoints as a compliance control

When a run pauses at a checkpoint, Felix records who was notified, what information was presented, what decision they made, and when they made it. This creates a named, timestamped record of human oversight.

Access controls

PermissionWhat it allows
ViewSee the workflow and its run history
RunExecute the workflow and view outputs
EditModify steps and descriptions
AdminFull control including sharing and deleting

AI usage

Felix applies AI only at the steps that require it. Steps that fetch data, write records, or send notifications run as structured code with no AI involvement. When AI is applied, Felix uses the connectors you have explicitly connected — @Anthropic, @OpenAI, or @Gemini. Felix does not use your workflow data to train models.

Enterprise

Business plans include SLA guarantees and custom contract terms. Contact us to discuss requirements.

Questions?

Contact support@felix.so for security queries or to request documentation for a compliance review.